ConproSoft Technical Documentation

This documentation set describes the ConproSoft web solution as delivered, with a focus on:

• System architecture and core modules
• Configuration and deployment requirements
• Hosting and infrastructure assumptions
• Operational and administrative guidelines
• Support responsibilities and boundaries after handover

The application is an ASP.NET Web Forms solution using:

• .NET Framework 4.8
• IIS-hosted web application (/app folder)
• SQL Server database accessed via the MyCompany connection string
• Metadata-driven framework controllers (/app/controllers/*.xml) and business rules (/app/App_Code)

This documentation is intended for:

• The client’s IT/technical teams
• Hosting providers or infrastructure teams
• Future developers engaged for enhancements
• Operations and support staff responsible for monitoring and first-line troubleshooting

Use the navigation to access:

• Technical Documentation – Implementation and configuration detail
• Deployment & Migration – How to deploy, restore, and go live
• Operations & Administration – Ongoing tasks and checks
• Support Responsibilities – Who does what after transition

---

Quick Index

1. System Overview

High-level context on what the system does and how the major components fit together.

• System Overview: Overview context page
• Modules: Complete module catalogue and data model
• Core Functions: Major business processes and workflows
• Architecture Diagram: System architecture and data flow
• Application Layers: Presentation, application, and data layers
• Integrations with External Services: SMTP, external system integrations

2. System Components & Configurations

Where key system settings reside and how they can be updated.

• Overview of Configuration Files: web.config and touch-settings.json
• Email Configurations – Business Rules & Routing: Email setup and triggers
• System Constants / Settings Requiring Future Updates: Configurable constants and settings
• Scheduled Processes & Automated Routines: Background jobs and automation
• Environment-Specific Variables: Per-deployment configuration adjustments

3. Hosting & Infrastructure Requirements

Technical environment required for ConproSoft to run in a stable, client-managed setup.

• Required Hosting Environment (Windows / IIS): IIS and Windows Server requirements
• Required .NET Framework Version: .NET 4.8 specifications
• IIS AppPool Recommendations: Memory, pipeline mode, and settings
• SQL Server Requirements: Database version and configuration
• Folder Structure & File Permissions: Directory layout and NTFS permissions
• Backup Strategy & Recommended Frequency: Backup planning and retention
• Security Considerations: Firewalls, SSL, access control

4. Deployment & Migration Checklist

Step-by-step guidance for deploying or migrating the system.

• Pre-deployment Requirements: Prerequisites and preparation
• Step-by-Step Deployment Process: Complete deployment workflow
• Database Restore Procedure: Database backup and restore steps
• Updating Connection Strings: Configure database connection
• Configuring SMTP Settings: Email relay configuration
• Testing Key Functions After Deployment: Smoke tests and verification
• Go-live Checklist: Final pre-launch verification

5. Operational & Administrative Guidelines

Guidance for day-to-day operation and system maintenance.

• Common Administrative Tasks: Routine administration procedures
• User Account Management: User creation, roles, and access
• Email Troubleshooting Steps: Email delivery diagnostics
• Backup Verification: Testing backup integrity
• Monitoring System Health: Recommended monitoring tools
• What to Check if Something Stops Working: Initial incident response
• Typical Issues and Where to Look: Common problems and solutions

6. Support Responsibilities & Boundaries After Transition

Clarifying responsibilities once hosting moves to the client environment.

• Client Responsibility: Client's role and obligations
• Hosting Provider's Responsibility: Hosting provider's scope
• IT Provider's Responsibility: Internal IT team responsibilities
• Developer's Responsibility — Billable, On Request: Development support model
• Conditions for Future Development / Support Requests: Support request criteria